Commercial Cleaning Services Brisbane and South East Queensland
We can clean as much or as little as you need
Your commercial business will always be able to put its best foot forward by engaging a regular, fully managed commercial cleaning service.
Here at In-Tec, our commercial cleaning services are more comprehensive than typical “office cleaning”. We offer cleaning solutions to the following larger scale commercial workplaces in Brisbane and South East Queensland:
- Multi-level businesses
- Industrial warehouses with attached offices
- Car dealerships
- Childcare centres
- Body corporate properties
- Medical centres
- And more
Some commercial businesses opt to use a basic contract cleaning service. However, the actual cleaning services performed are often minimal.
A quick vacuum, emptying of the rubbish and a wipe-down of the kitchen counters at the end of the week isn’t going to keep your premises clean for long. Dirt, grime and dust quickly builds up in commercial workplaces. These need to be dealt with regularly to keep your workspace fresh and free of allergens.
Professional and experienced commercial cleaners have all the right skills and cleaning techniques to ensure your workplace meets the highest standards of cleanliness.
Fully managed commercial cleaning service vs basic contract cleaning service
Unlike with a basic contract cleaning service where a random rotation of cleaners “show up” to clean your workplace, a fully managed commercial cleaning service includes a management team overseeing their team of cleaners to guarantee that a high level of service and quality is always maintained.
With such a service, you’ll be able to liaise with the In-Tec management team who has a “big picture” understanding of how you want things done at your premises. Regular cleaners will be assigned to your workplace who will be trained specifically on what needs to be done and how often. In many cases, we have had the same cleaners looking after the same sites for over 5 years.
The management team at In-Tec will work to routinely monitor, manage and train their cleaners to ensure continuous improvement. If any of the cleaners assigned to your site are unable to work, we’ll ensure a suitable replacement cleaner is assigned for as long as needed. Of course, any replacement cleaner will be trained and supervised to ensure the cleaning is at the standard expected
What to look for in a reputable commercial cleaning company
Experience — you want a team of cleaners and management who know what they are doing and have been in the industry for more than a few years.
Cleaners are paid and treated fairly – cleaners who are hired as employees should be paid as per the relevant award and any cleaners who are engaged as “independent contractors” should be paid a set service fee to ensure they are never underpaid.
High attention to detail – cleaners should leave your premises as if THEY would want to work there and will try not to leave a trace behind. They won’t just “do the minimum” and will take that one last look around before they leave the room.
People are treated right – a family owned business who takes an active involvement in the day to day operations will encourage their cleaners to take pride in their work and will treat them with respect.
Takes ownership – if there’s an issue with the standard of cleaning or there are things being missed, you want a company who will put up their hand to take ownership and not make excuses. They will work to remedy any issues quickly and get things back on track.
Our commercial cleaning process
We want to know EXACTLY what you require from us in terms of commercial cleaning services so you only ever pay for what you need.
To ensure we completely understand the scope of work you need us to perform, either one of our team members or one of our Operations team members will meet with you at your workplace to conduct an initial walk-through and discuss your needs before providing a detailed scope and outline of costs.
During this no obligation initial walk-through, we’ll chat with you to get to know what works for your business and discuss some key points such as:
- What would you like to see when you first come into your workplace after it’s been cleaned? What are your expectations?
- What type of cleaning services do you need/not need?
- How many times a week do you feel you would require cleaning?
- What area/s of your workplace need to be cleaned and what area/s don’t.
- What times/days would suit your business to arrange for our cleaners to come in? We can easily arrange after hours cleaning and handle security logistics if required.
Once we’ve completed this walk-through, we’ll draw up your detailed scope of works and outline of costs. If you decide to proceed, we’ll roll up our sleeves and get started on inducting a dedicated cleaner or team of cleaners to complete your regular commercial cleaning requirements.
As part of our fully managed service offering, one of our Operations team members will supervise the initial cleans to guarantee our cleaners get the job done perfectly, don’t miss anything and understand the site thoroughly.
You’ll also be given a key point of contact so that you’ll always be able to get in touch with someone from the In-Tec team.
Our cleaners will bring all of the cleaning products, equipment and supplies including bin liners to complete each clean, so you don’t have to provide anything. However, we are happy to use any cleaning products that you stipulate if your business has to adhere to specific standards or corporate guidelines.
Our commercial cleaning auditing process
To ensure our three founding principles – Quality, Honesty and Service – are the focus of every cleaning job we complete, we have developed a comprehensive and ongoing auditing process for all of our clients.
Our Operations Management team are responsible for conducting regular on-site audits. During these audits we will meet with you personally to inspect your workplace after it has been cleaned to make sure that all protocols are being followed and that we are delivering on the promised scope.
Depending on how many cleans you usually require each month, we may conduct these audits once a week, once a month, bi-monthly or three monthly. This schedule can be changed depending on your needs. Each audit usually takes around 15 – 30 minutes.
Our audits are definitely not a “tick and flick” type of deal. Because we know your business, each audit is customised to your specific workplace.
If there are any issues with the standard of cleaning you have been receiving or we identify ways that we could improve our level of service, we will work with our cleaners to rectify any problems.
We use a grading system in our audits and if anything scores below a 90%, one of the Operations Management team will be on site with our cleaner at your next clean to make SURE it is done properly.
Our Operations Management team will conduct more frequent auditing until our level of service has once again exceeded your expectations.
Want to learn more about our commercial cleaning services or arrange a quote?
In-Tec is proud to service commercial premises all across Brisbane and South East Queensland.
Simply fill out the enquiry form on this page and one of our friendly team members will be in touch with you shortly to discuss your cleaning needs. Or you can click here to contact us.