Frequently Asked Questions

How much do you charge for your services?

To be able to provide you with an accurate and detailed quote, we first need to arrange a site visit with you at your premises. We’ll do a quick walk through, assess the condition of your workplace, get the size of each area to be cleaned, discuss cleaner access and then put together a tailored quote.

This quote is completely obligation free and we don’t charge to come out and meet you. Click here to arrange a site visit today.

Can I arrange a one-off cleaning job with you?

Yes, we can perform one-off cleans. We can also perform regular cleaning depending on your needs.

Can you clean my premises after hours?

Yes, the best time for us to conduct cleaning is when your workplace has closed for the day. We will work with you to organise cleaner access and also discuss any other security arrangements that might be required (e.g. alarm codes, gate locks, key handover etc.).

However, if it’s just not possible to arrange cleaning after hours, we can do it during business hours for you. Just get in touch with us and we’ll sort something out. 

What types of businesses do you do cleaning for?

Pretty much any type of business! Offices, medical practices, gyms, banks, industrial warehouses, car dealerships, child care centres, body corporate properties and more.

As we primarily specialise in commercial cleaning, we therefore do not do any residential cleaning work.

What sized businesses do you do cleaning for?

This depends entirely on a number of factors, from the size of your workplace to how many employees you have to the type of work you do.

Click here to download our free eBook: How often should your workplace be cleaned? 5 things to consider.

Do you empty bins?

Yes, emptying all bins and replacing bin liners is all part of our service.

Do you use eco-friendly/green cleaning products?

Yes, we’re proud to only use cleaning products which have been GECA (Good Environmental Choice Australia) approved.

We also offer our clients the option of a higher level of sustainable cleaning – Stabilised Aqueous Ozone Cleaning (SAO). The SAO cleaning system is by far the most sustainable and green cleaning method on the market and is superior to virtually all chemical-based cleaning products.

Click here to read more about our eco-friendly cleaning services.

Do you use a colour coded cleaning system?

Yes. We use different colour coded cleaning products for different areas in a workplace (e.g. bathrooms and kitchens). This is done to prevent cross contamination. Click here to read more about colour coded cleaning. 

Do you do carpet steam cleaning and upholstery cleaning?
Do you do floor cleaning?

Absolutely. Our services include floor strip and seal as well as floor scrub and buff. Click here to read more about this service.

What are your quality control processes?

To ensure our clients are always satisfied with the level of cleaning received, we have a comprehensive auditing process. Depending on how many cleans you usually require each month, we conduct on-site audits once a week, once a month or bi-monthly.

During these audits, we will meet with you personally to inspect your workplace after it has been cleaned to make sure that all protocols are being followed and that we are delivering on the promised scope.

What areas do you service?

Our service areas include:

  • Brisbane and the Brisbane surrounds
  • Gold Coast
  • Sunshine Coast
  • Caboolture
  • Ipswich
  • Logan
How long have you been in business?

We’re a family run business and have been in operation for over 20 years. Click here to meet the team and read more about our story.