Office Cleaning Services Brisbane and South East Queensland
We’ll take care of keeping your office fresh and clean so you don’t have to
For your employees, the office can sometimes feel like a home away from home. It’s natural to want to create a workplace which is clean and inviting for everyone to enjoy working in.
A clean office also exudes professionalism and attention to detail to your potential customers and clients – two competitive qualities your business will benefit from, no matter what industry you work in.
For these reasons, it certainly makes sense to hire an experienced and fully managed office cleaning service to take care of all the cleaning work for you and to leave it out of your hands.
Here at In-Tec Commercial Cleaning, we offer a comprehensive, fully managed office cleaning service to businesses both large and small across Brisbane and South East Queensland, including:
- Corporate and professional services offices
- Government offices
- Real estate offices
- Business park offices
- And more
No matter how many employees you have, dirt and grime needs to be dealt with regularly to keep your office fresh and free of allergens.
Professional and experienced office cleaners have all the right skills and cleaning techniques to ensure your workplace meets the highest standards of cleanliness.
We work behind-the-scenes and out of sight, maintaining the cleanliness and hygiene of your office without getting in the way of your team, workflow or daily operations. Flexible once-off and regular cleaning arrangements are available.
Fully managed cleaning service vs basic contract cleaning service
Unlike with a basic contract cleaning service where a random rotation of cleaners “show up” to clean your workplace, a fully managed commercial cleaning service includes a management team overseeing their team of cleaners to guarantee that a high level of service and quality is always maintained.
With such a service, you’ll be able to liaise with the In-Tec management team who has a “big picture” understanding of how you want things done at your premises. Regular cleaners will be assigned to your workplace who will be trained specifically on what needs to be done and how often. In many cases, we have had the same cleaners looking after the same sites for over 5 years.
The management team at In-Tec will work to routinely monitor, manage and train their cleaners to ensure continuous improvement. If any of the cleaners assigned to your site are unable to work, we’ll ensure a suitable replacement cleaner is assigned for as long as needed. Of course, any replacement cleaner will be trained and supervised to ensure the cleaning is at the standard expected.
What to look for in a reputable office cleaning company
Experience — you want a team of cleaners and management who know what they are doing and have been in the industry for more than a few years.
Cleaners are paid and treated fairly – cleaners who are hired as employees should be paid as per the relevant award and any cleaners who are engaged as “independent contractors” should be paid a set service fee to ensure they are never underpaid.
High attention to detail – cleaners should leave your premises as if THEY would want to work there and will try not to leave a trace behind. They won’t just “do the minimum” and will take that one last look around before they leave the room.
People are treated right – a family owned business who takes an active involvement in the day to day operations will encourage their cleaners to take pride in their work and will treat them with respect.
Takes ownership – if there’s an issue with the standard of cleaning or there are things being missed, you want a company who will put up their hand to take ownership and not make excuses. They will work to remedy any issues quickly and get things back on track.
Our office cleaning process
We want to know EXACTLY what you require from us in terms of office cleaning services so you only ever pay for what you need.
To ensure we completely understand the scope of work you need us to perform, either one of our team members or one of our Operations team members will meet with you at your workplace to conduct an initial walk-through and discuss your needs before providing a detailed scope and outline of costs.
During this no obligation initial walk-through, we’ll chat with you to get to know what works for your business and discuss some key points such as:
- What would you like to see when you first come into your office after it’s been cleaned? What are your expectations?
- What type of cleaning services do you need/not need?
- How many times a week do you feel you would require cleaning?
- What area/s of your office need to be cleaned and what area/s don’t.
- What times/days would suit your business to arrange for our cleaners to come in? We can easily arrange after hours cleaning and handle security logistics if required.
Once we’ve completed this walk-through, we’ll draw up your detailed scope of works and outline of costs. If you decide to proceed, we’ll roll up our sleeves and get started on inducting a dedicated cleaner or team of cleaners to complete your regular commercial cleaning requirements.
As part of our fully managed service offering, one of our Operations team members will supervise the initial cleans to guarantee our cleaners get the job done perfectly, don’t miss anything and understand the site thoroughly.
You’ll also be given a key point of contact so that you’ll always be able to get in touch with someone from the In-Tec team.
Our cleaners will bring all of the cleaning products, equipment and supplies including bin liners to complete each clean, so you don’t have to provide anything. However, we are happy to use any cleaning products that you stipulate if your business has to adhere to specific standards or corporate guidelines.
Our cleaning auditing process
To ensure our three founding principles – Quality, Honesty and Service – are the focus of every cleaning job we complete, we have developed a comprehensive and ongoing auditing process for all of our clients.
Our Operations Management team are responsible for conducting regular on-site audits. During these audits we will meet with you personally to inspect your workplace after it has been cleaned to make sure that all protocols are being followed and that we are delivering on the promised scope.
Depending on how many cleans you usually require each month, we may conduct these audits once a week, once a month, bi-monthly or three monthly. This schedule can be changed depending on your needs. Each audit usually takes around 15 – 30 minutes.
Our audits are definitely not a “tick and flick” type of deal. Because we know your business, each audit is customised to your specific workplace.
If there are any issues with the standard of cleaning you have been receiving or we identify ways that we could improve our level of service, we will work with our cleaners to rectify any problems.
We use a grading system in our audits and if anything scores below a 90%, one of the Operations Management team will be on site with our cleaner at your next clean to make SURE it is done properly.
Our Operations Management team will conduct more frequent auditing until our level of service has once again exceeded your expectations.
Want to learn more about our office cleaning services or arrange a quote?
In-Tec is proud to service offices large and small all across Brisbane and South East Queensland.
Simply fill out the enquiry form on this page and one of our friendly team members will be in touch with you shortly to discuss your office cleaning requirements. Or you can click here to contact us.