Early Days at In-Tec
In the early years, In-Tec was quick to establish itself as one of the cleaning companies SE QLD businesses rely on for exceptional service.
Soon after In-Tec’s inception, Woolworths Ashgrove signed on as Paul and Anne’s first contract.
As soon as the business started flowing, it didn’t stop. Less than a month after In-Tec took on Woolworths Ashgrove they were awarded their next supermarket contract – Woolworths Alexandra Hills.
The Browns Plains and Capalaba Woolworths stores followed soon after. Landing these two contracts was a big deal for the fledgling business. At the time, both of these supermarkets were the only newly built stores that Woolworths had constructed in a long time, and the pressure was on to set and keep the standards high.
Needless to say, Woolworths were impressed and before In-Tec finished its first year in business it had four supermarket contracts to its name. From there In-Tec continued to grow, starting work for several more supermarkets across the Woolworths and Coles brands and earning a Woolworths Contractor of the Year Award along the way.
By utilising superior cleaning products imported from overseas, the first few years of In-Tec’s existence set a new benchmark for the standard of service to achieve in supermarket cleaning.
Diversifying Our Services
As time went on and the business developed, In-Tec started to expand its offering to include the commercial cleaning of offices and industrial plants.
When it comes to commercial cleaning companies that SE QLD businesses rely on to stay clean, In-Tec has a track record to be proud of. In fact, the very first commercial office contract that In-Tec acquired, Multispares QLD, is still a valued client to this day.
Of course, as with all businesses, In-Tec has seen some customers come and go. Some have left for reasons outside of our control, and some have left through a failure in the service delivery by In-Tec. Our mistakes are something that we are open and honest about – after all, if you don’t acknowledge your faults how will you ever progress?
We’ve come a long way from where we started and learned many lessons along the way – as all businesses built from the ground up do. In-Tec has now been in business for over 21 years and the mix of clients we currently service ranges from health care sector facilities to major and minor office buildings through to gyms. In-Tec prides itself on delivering the same honesty, quality and high level of service to all of our clients, regardless of the size of their account.
Meet the In-Tec Team
Caitlin – Operations Manager
Caitlin has been a part of the In-Tec team for over four years. Starting as the office junior, she worked tirelessly to progress to the level she is at today. Her level of commitment is shown by her broad knowledge of all aspects that keep the business running, from cleaning technique through to quality control and marketing.
Caitlin’s biggest achievement to date is developing the team that delivers the high level of cleaning to all our clients. Caitlin is also extremely proud to constantly be able to assist 7 Eleven in the presentation of new and refurbished stores.
Gabrielle – Administration Manager
Gabrielle first started working for In-Tec at the tender age of 17. She quickly absorbed the different administration tasks and procedures and worked tirelessly in an effort to constantly improve the administration side of the business.
After working for In-Tec for six years, Gabrielle left to pursue other career possibilities and also to become a mum, In late 2017, Gabrielle rejoined the In-Tec family, and picked up where she left off – a testament to Gabrielle’s ability.
Anne – Financial Director
Anne, the co-founder of In-Tec, is a qualified accountant who looks over all the administration and accounting tasks for the company. Anne is a guiding force for the whole team, who often look to her for assistance and advice. As one of the founders of In-Tec, Anne has driven In-Tec always to be better, and always to live up to the founding principles – honesty, quality and service.
After working tirelessly for over 21 years at the helm of accounts, Anne has finally taken the step into semi-retirement. She is very passionate about quilting, stitching and being ya-ya to her beautiful granddaughter Lorelai, Gabrielle’s daughter.
Paul – Director
Paul is the entrepreneurial mind behind In-Tec. One thing has always motivated Paul: happy clients. If In-Tec commits to deliver a standard then Paul will do everything he can to ensure that benchmark is met.
Paul is passionate about looking after his team, especially the cleaners as this is where he started in the industry himself. To this day, Paul is still involved in the services In-Tec delivers – he can be seen visiting clients regularly, and if you are out and about at night you will often see him either training a cleaner or even on the tools himself.
Get in touch with the team
The team at In-Tec is available to assist any client with any matter at any time. If you are an existing client we value your feedback and would love to know how satisfied you are with our services.
If you are considering hiring In-Tec for your cleaning needs, we would like to welcome you as a client of In-Tec. There are many cleaning companies Brisbane businesses can choose from, but we are confident that when you choose In-Tec you won’t be disappointed.
To get in touch with us, please call Paul directly on 0403 368 650
Or just e-mail In-Tec at email@example.com