Commercial Cleaning Blog

I was on-site for an audit when the receptionist pulled me aside.

Does your current commercial cleaning partner properly train the cleaners who take care of your worksite? You might assume that yes, they do—after all, cleaning seems rather straightforward, doesn't it? You hire a cleaning company, they send their people in, and the job gets done. But what if I told you that, in many cases, those cleaners have had little to no real training? What if the inconsistency, missed details, and frustration you’ve experienced with cleaning services aren’t just about “bad cleaners,” but a fundamental failure in training?

The other day, I emailed a client after we’d finished some periodical work. I wanted to know how it went, so I asked: “What do you think? Were you happy with everything?”

“No contracts required!”

When you’re looking for a commercial cleaner, it’s not unusual to go through some version of a proposal process. Your typical commercial cleaner will gather basic details about your site (via email, over the phone, or in person), throw together a quote, and hope for the best. In some cases, unfortunately, this opens the door for you to receive generic proposals that overpromise what is possible.

As a business owner myself, I know how frustrating it can be when a supposed "trusted" strategic partner turns out to be anything but. And when your commercial cleaner is the one letting you down, the consequences can be costly:

“We know we have a cleaning problem, but we want to minimise the investment, as we see commercial cleaning as an expense.” Meet Our Client This Brisbane car dealership has a main dealership that includes two large buildings (as well as several small site buildings), two off-site service centres, and a second large used car dealership. At first, their team was sceptical about whether investing more in cleaning would really make a difference. But by the end of the first year, they could see the impact – not just a cleaner, better-maintained workspace, but also happier staff and a noticeable boost in productivity.

When it comes to running a business and how we all operate, it doesn’t come as a surprise how much we rely on the digital world and all of the different platforms we use. While most of us are using the social platforms on a daily basis, how many of us out there are benefiting from other platforms for business?